Pentalog Vietnam Internship Opportunities

08/03/2018

We are looking for students to join Pentalog Vietnam as our service desk internship.

Why should you join us?
You will be working within the Service Desk Team. There will be times when you will need to support the ITOps team, when business needs require.
The Service desk technician will be the first point of contact for all IT service desk incidents and requests for our customer. The Technician will, troubleshoot and resolve IT related issues based on solutions found in the knowledge base and also update the knowledge base with new solutions. The Technician must work in a timely and efficient manner while ensuring attendance, quality and customer servicemetrics are met.
* This position is suitable for young graduates or students in 3 or 4th year of Universities.

Responsibilities:
- Assure technical support for the company agency;
- Investigate, resolve hardware and software problems;
- Investigate network problems;
- Assure/ maintain a relationship with the external providers (ISP);
- Install/ configure computers and peripherals;
- Network monitoring.

Requirements:
- Have Basic IT knowledge in:
- OS: Windows 2000/XP/Seven/8/10, Windows 2003/2008/2016 Server (Active Directory).;Knowledge
of: Linux/Unix;
- Good communication and have a good ability to work with the team;
- Self motivation, desire to learn new technical skills;
- Good at English, at least can read document and communicate with foreign;
- Be an advantage if you have knowledge of:
- Networking: OSI, TCP/IP, Ethernet/Fast Ethernet, Routing, Wireless LAN, VLAN, VPN;
- Protocols: DHCP, DNS, LDAP, SNMP, SMTP, POP3, IMAP;
- Security: Antivirus, Firewall, IPSec, LAN & WLAN Security.

Benefits:
- Good supplies depending on your experience & capacity;
- Develop career within an international group;
- Opportunity to be trained and to work with professional working team;
- Join interesting clubs at Company: football, ping-pong, dancing,…

Interested candidates should send their CVs Ms. Hoang Tuyet Mai at [email protected] or 0979001220 for more information.


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